Odin Fortune Casino Terms and Conditions
Our service and your eligibility
Pirca Limitada operates our casino from its registered office in Jaco, Costa Rica. Using our services confirms acceptance of our general conditions and the policies covering privacy, cookies and responsible gambling. Our payment provisions are part of the service terms.
You must be at least 18 and meet the legal adult-age requirement in your jurisdiction. We may ask for proof of age. UK citizens and residents cannot register an account. Restrictions also apply to other countries, and we may refuse customers from additional jurisdictions.
Registration and account use
Register using your correct legal name and current email address and mobile number. Keep your information accurate when it changes.
Only one account is permitted for a household, device or shared connection. Tell us beforehand if you share a device or connection. Multiple accounts can result in cancelled bets or withdrawal requests and the loss of bonuses or winnings. Whether an original deposit is returned, where applicable, is at our discretion.
Identity checks
Complete verification before your first withdrawal. We may request checks at other times too. Typical documents include government identification, recent evidence of your address and proof that you own the payment method.
For a card photograph, cover the security code and the middle of the card number. Only its first six digits and final four should be shown. Documents that are masked incorrectly may be rejected. Further checks may involve notarised papers, a telephone call or live facial recognition.
Unanswered requests, incomplete records or conflicting details may delay payment and suspend access. Falsifying or altering verification documents leads to permanent closure and forfeited winnings.
Funding your account
Use your own payment method with the same name as your account. Funds must come from lawful sources. Deposits made by someone else cause winnings to be forfeited, with the deposited money returned to its owner after banking fees. You pay any costs of converting a different currency.
Our fiat deposit minimum is 20 EUR or its equivalent, subject to change. Smaller deposits are not credited. Transaction maximums depend on the method. Available options vary by market and currency, and we do not accept cash or cheques.
Withdrawing funds
Deposited funds need turnover of at least three times their amount before they qualify for withdrawal. Promotional wagering is a separate requirement. The minimum fiat withdrawal is 40 EUR or its equivalent, while the method sets the individual transaction maximum.
| Standard period | Withdrawal ceiling |
|---|---|
| One day | 1,000 EUR |
| One week | 4,000 EUR |
| One month | 10,000 EUR |
An individual promotion may specify different limits, and we may allow higher limits for higher-VIP players. These ceilings do not guarantee a payment amount or delivery time. We aim to process payments within two banking days, but holidays, provider delays or account audits can extend this.
Only one request can be pending for a given payment method. Some methods permit a request only once every 24 hours. Withdrawals use the original deposit method up to the deposited total. Cryptocurrency and fiat cannot be interchanged for withdrawal.
Payments above 10,000 EUR may be divided into monthly instalments of that amount. Progressive jackpot wins are paid in full rather than through that arrangement.
Bonuses
Each offer's specific conditions apply alongside our general promotion rules. We may change or end promotions without advance notice. Bonus funds require wagering before they become withdrawable money.
Unless different conditions apply to an offer, bonus money expires after 30 days. If wagering remains incomplete when it expires, both the bonus and the winnings connected with it are lost. Suspected bonus abuse can result in offers being stopped and bonuses or winnings being removed from affected or linked accounts.
Ending account use
Cancel outstanding bets before asking customer support to close your account. Tell us if the reason is gambling addiction. Any request to return a closing balance remains subject to applicable fees and our choice of payment method.
Self-exclusion remains in place until the chosen period is over. Opening another account during exclusion is prohibited and may lead to a permanent ban and forfeited funds in the unauthorised account. Contact [email protected] for assistance.